We, NEO, are committed to protecting the privacy and security of the personal information of our customers. This privacy policy sets out how we collect, use, disclose, and protect the personal information of those who use our EV charge points.
Data Collection:
We collect personal information from our customers to process payments, provide customer support, and improve our services. This information includes name, email, phone number.
Data Use:
We use the personal information we collect to process payments, provide customer support, send promotional material, and improve our services.
Data Sharing:
We will not share personal information with any third party unless required by law or with the customer’s consent.
Data Security:
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, and loss, however, this cannot be guaranteed as data breaches can occur.
Payment Information:
We store payment information securely and do not share it with any third parties unless necessary to process the payment.
Data Retention:
We retain personal information for as long as necessary to provide our services and comply with legal requirements.
Data Access and Correction:
Customers have the right to access and correct their personal information at any time.
Changes to this Policy:
We reserve the right to make changes to this policy from time to time. If we make any changes, we will publish the updated policy on our website or app.
Contact Us:
If you have any questions or concerns about our privacy policy or the personal information we collect, please contact us at [email protected].
By using our Electric Vehicle chargers, you agree to the terms of this privacy policy.
